Air Canada introduce new Signature Service

By April 20, 2018 April 30th, 2020 Catering, Featured

Air Canada has introduced its new Air Canada Signature Service, providing a seamless end-to-end travel experience for customers flying in Air Canada Signature Class, the premium cabin of its wide-body aircraft.

Currently available for international customers, and from 1 June on select flights within North America, Air Canada said the new service makes them the first North American airline to designate aircraft with lie-flat seats for premium customers on select, non-stop transcontinental flights within Canada and to the US, including overnight daily flights from Vancouver, Los Angeles and San Francisco to Toronto.

Customers of the Signature service will receive priority service at every stage of the journey, including access to airport concierge services, expedited check-in and security clearance, priority baggage handling and preferential boarding. Passengers can also access the Air Canada Maple Leaf Lounge and for eligible customers travelling to international destinations from Toronto-Pearson, access to the exclusive Air Canada Signature Suite, featuring à la carte restaurant with a menu created by Canadian chef David Hawksworth.

“Our new Air Canada Signature Service and Air Canada Signature Class brands reflect the ongoing refinements to our premium travel service. We know our premium customers travelling on longer flight itineraries place a high value on convenience and comfort when in airports or on-board an aircraft, and with Air Canada Signature Service we provide a level of service unsurpassed in North America on every widebody flight,” said Benjamin Smith, president of passenger airlines, Air Canada.

“Customers travelling Air Canada Signature Class on international itineraries and, beginning in June, on select transcontinental flights within North America, will receive seamless Air Canada Signature Service. They will enjoy added amenities throughout their journey, from curbside-to-curbside and at all points in between,” Smith added.

Available from 17 April on all Air Canada international flights and beginning 1 June on select transcontinental flights within North America, the Air Canada Signature Service and Air Canada Signature Class incorporate and elevate attributes of the airline’s International Business Class, featuring its next-generation lie-flat suites.

Air Canada Signature Service will be available on select trans-border and domestic Canadian transcontinental flights when operated with Boeing 787 Dreamliner, Boeing 777, Boeing 767 and Airbus A330 aircraft. This includes routes between Toronto and Los Angeles, San Francisco, Vancouver, and between Vancouvr and New York-Newark and Montreal.

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