American Airlines new Flagship Suite® premium seating

American Airlines to introduce new premium seating

By Airlines, Design, Featured, Interiors, SeatingNo Comments
American Airlines new Flagship Suite® premium seating

American Airlines has unveiled the reimagined interior design on board its long-haul fleet.

The design includes new Flagship Suite® premium seating, with the airline saying premium seating on its long-haul fleet will grow more than 45% by 2026. American Airlines’ Boeing 787-9 aircraft will have 51 Flagship Suite seats and 32 Premium Economy seats on board, while the carrier’s A321XLR aircraft will feature 20 Flagship Suite seats and 12 Premium Economy seats. The deliveries of the carrier’s new Airbus A321XLR and Boeing 787-9 aircraft are beginning in 2024.

The new suite seats will offer customers a private premium experience with a privacy door, a chaise lounge seating option and more personal storage space. “We are enhancing the customer experience across their entire journey with American,” American’s Vice President of Customer Experience Julie Rath said. “The arrival of new long-haul aircraft and the customised seat design of the Flagship Suite® seats will offer customers a truly private premium experience on our long-haul fleet.”

Retrofitting the Boeing 777-300ER fleet

American says it will also be retrofitting its 20 Boeing 777-300ER aircraft to include the new seats from late 2024. The aircraft will feature 70 Flagship Suite seats and 44 Premium Economy seats. The carrier will also retrofit its Airbus A321T fleet to align those aircraft with the rest of its A321 fleet.

American Airlines was the first carrier in the United States to debut long-haul Premium Economy seats back in 2016.

unveiling a refreshed Delta Premium Select cabin experience

Delta unveils refreshed Premium Select cabin experience

By Airlines, Amenities, Catering, FeaturedNo Comments
unveiling a refreshed Delta Premium Select cabin experience

Delta has refreshed its Premium Select experience on board. Customers are now able to enjoy an elevated dining experience which the airline says offers more options infused with local flavours. These include meals such as braised beef short rib with fingerling potatoes and dijon green peppercorn jus; Impossible Meatballs with polenta, pomodorini sauce and broccolini; honey harissa chicken thighs with jollof rice and stewed greens and mango mousse dessert with mango passion fruit compote.

Delta Premium Select is available on most flights to Europe, including flying on all U.S. routes to the airline’s international hubs in Amsterdam and London.

Delta says it will also phase in new handmade amenity kits from October by Someone Somewhere that feature Grown Alchemist travel essentials and other premium products that make journeys more enjoyable.

Delta’s Premium Select option offers travellers more space to stretch out and relax with a wider seat, additional recline and an adjustable footrest and leg rest on most long-haul international flights.

ST Engineering announces deal for Nok Air Boeing 737-800 Component MRO

By Airlines, Featured, MRONo Comments

ST Engineering’s Aerospace arm has secured a five-year component maintenance-by-the-hour contract to service Nok Air’s Boeing 737-800 fleet.

Under the multi-year contract, a renewal of the partnership in component MRO between Nok Air and ST Engineering, ST Engineering will provide a full suite of component support solutions covering component repair management, pool support and dedicated consignment stock in Bangkok for the Thai budget airline’s fleet of Boeing 737-800 aircraft.

Wutthiphum Jurangkool, Chief Executive Officer of Nok Air commented: “We are happy to renew our partnership with ST Engineering and look forward to a mutually beneficial working relationship. Our decision was based on the good reputation and quality services of ST Engineering.”

Jeffrey Lam, President of Commercial Aerospace at ST Engineering, said: “As flying volume steadily returns, we are working closely with our customers to ensure that quality maintenance services can keep pace with their recovery and growth. The renewal of this partnership with Nok Air reaffirms our commitment to be a long-term partner to the airline, and to continue supporting them with reliable and high-quality services.”

ST Engineering supports more than 1000 aircraft and provides integrated component solutions for over 23,500 unique aircraft parts.

Lufthansa Oktoberfest season

Lufthansa celebrates Oktoberfest with special menu and dirndl crews

By Airlines, Catering, FeaturedNo Comments
Lufthansa Oktoberfest season

Lufthansa has announced its flight attendants will be wearing a new, sustainably produced dirndl and serving Bavarian specialties in the carrier’s First and Business Class to celebrate the Oktoberfest season.

Passengers will also receive roasted almonds, Oktoberfest chocolates and gingerbread hearts. Lufthansa’s dirndl crews have been a tradition for many years according to the airline. “We are delighted to continue the 16-year history of the dirndl flights and thus also welcome visitors to the Oktoberfest on the ground and on board with Bavarian flair,” said Dr. Stefan Kreuzpaintner, CCO Lufthansa Airlines.

Jost Lammers, Chairman and CEO of Munich Airport noted: “In the coming weeks, Munich Airport will once again present itself as an attractive gateway to the Oktoberfest, and Lufthansa’s dirndl crews will be part of that.”

The new traditional costume for the long-haul crew was designed and tailored by Munich-based costume specialist Angermaier. The flight attendants’ Wiesn dirndl has silver woven flowers with a colour-coordinated apron and metal clasp on the apron band. The men wear short leather trousers with a classically cut waistcoat made from the same fabric.

The collection is certified according to “STANDARD 100 by OEKO-TEX” and all components and materials were produced and processed sustainably. In addition, the fabrics were woven exclusively in Austria and produced in Europe to keep transport distances short.

EVA Air Premium Economy meal

EVA Air to offer new meal choices in Premium Economy and Economy Class

By Airlines, Catering, FeaturedNo Comments
EVA Air Premium Economy meal

Taiwanese airline EVA Air is offering new meal choices on board from 1 October through to 31 December.

The carrier’s Premium Economy and Economy Class passengers on flights from Taipei to Europe, the United States, Canada and Australia can purchase these special dining options now by logging into Manage Your Trip on the official EVA Air website or EVA mobile app from 21 days until 24 hours before their scheduled departures.

EVA Air says these menus are among the additional services and conveniences EVA Air’s passengers can look forward to as post-pandemic travel flourishes. Passengers are able to preview menus for all cabins in advance of ticketed flights and pre-select main meals in Premium Economy Class in addition to Royal Laurel, Premium Laurel and Business Class.

The impressive new menus include a creation by chef Huang Ching Biao featuring his signature steamed halibut with chopped chilli paste paired with his seasoned shrimp and lime vinaigrette, chayote vines salad with pine nuts and water chestnut cake with osmanthus for dessert, all served in traditional Tan-banquet style.

In addition, Evergreen Sky Catering celebrity chef Joe Huang has designed a satisfying, meatless main course of artichoke with plant-based lasagne preceded by an appetiser of layered plant-based crepes filled with chopped truffles and accompanied by an apricot tart with oriental beauty tea jelly for dessert.

Both of these special meals are presented on Luzerne tableware, elegantly plated and accompanied by appetisers, breads and desserts. EVA Air says the availability of the meals is limited to eight special meals in Premium Economy and 12 in Economy Class and passengers can upgrade to one of these Royal Laurel or Business Class meals for a NTD800 fee (approximately US$25.75) before departure.

LATAM sustainability on board

LATAM eliminates 75% of single-use plastics on board

By Airlines, Amenities, Catering, Featured, SustainabilityNo Comments
LATAM sustainability on board

LATAM has made changes to its economy cabin service, eliminating more than 1,200 tons of single-use plastics.

According to the carrier, this is equivalent to eliminating 36,000 500 ml plastic bottles. The new service features items such as cups, cutlery and trays made with more sustainable materials such as bamboo cutlery, reusable trays, kraft paper packaging for cutlery and certified sustainable paper cups.

LATAM group has implemented this on board its regional and long-haul routes as part of the group’s sustainability strategy which aims to eliminate 100% of single-use plastics used in its operations by 2023.

Paulo Miranda, LATAM Airlines Group Vice President of Customers commented: “Caring for the planet is a challenge for everyone, and a necessary destination for LATAM, which is why we reviewed our services and identified nearly 1,800 tons of single-use plastic on board our international flights. Our teams got involved to redefine all details of our service, making a positive change for our customers, and also for our planet.”

According to LATAM, this new development is in addition to the changes in the carrier’s Premium Business cabin, which include the incorporation of reusable bags to cover rest items, as well as eco travel kits which include a bamboo toothbrush with a sugar cane lid, earplugs with packaging made of kraft paper and socks and eye covers made from recycled plastic.

Recycling measures

The group has also implemented recycling and reuse measures.  LATAM has a programme called Recycle Your Trip on its domestic flights in Chile, Peru, Colombia, and Ecuador which involves cabin crew separating plastic and cans on board. In Colombia, this separation takes place on the ground. In addition, the group also has an ongoing uniform reuse programme in Peru, Chile, Colombia, Ecuador and Brazil together with women entrepreneurs and partner organisations which gives a second life to the carrier’s employee uniforms.

LATAM’s overall sustainability strategy includes goals such as zero waste to landfill by 2027, reducing and offsetting 50% of domestic emissions by 2030 and achieving carbon neutrality by 2050.

MIAT_Mongolian_Airlines_Boeing_767-300ER_(JU-1021)_at_Frankfurt_Airport. Image: MIAT

Inflight Dublin announces partnership with MIAT Mongolian Airlines

By Airlines, Featured, IFECNo Comments
MIAT_Mongolian_Airlines_Boeing_767-300ER_(JU-1021)_at_Frankfurt_Airport. Image: MIAT

MIAT Mongolian Airlines and Inflight Dublin have signed a three-year partnership deal.

Under the agreement, Inflight Dublin will be deploying its Wireless IFE solution, Everhub™, on board four of MIAT’s aircraft that include three B737s and one B767.

Bekhtuvshin Altansukh, MIAT’s Avionic System Engineer commented: “MIAT is delighted to be introducing Everhub wireless in-flight entertainment on board to deliver an enhanced experience to our passengers. We are very impressed with the low-cost nature and ease of use of the Everhub system, both from a passenger and airline perspective. Inflight Dublin has provided a high-level of support to MIAT for this project and we look forward to continue building on our partnership.”

The DO-160G certified hardware will be complemented by the Everhub browser-based software which features a Graphical User Interface (GUI) in both Mongolian and English. MIAT will have access to the back-office Control Centre which enables them to manage aspects of the hardware, software and content offering as well as update their own advertisements. MIAT will also have access to detailed analytics with IFD Insights and will be able to manage duty-free and food and beverage orders through the dedicated crew app.

Barry Flynn, Inflight Dublin’s CCO said: “Our new partnership with MIAT is another example of Inflight Dublin supporting airlines who want to take their first step into the IFE market. There is a variety of in-seat and wireless IFE options available to airlines, but Inflight Dublin’s Everhub solution is fast becoming the default choice for airlines looking for value for money, flexibility and scalability.

“This positive news is just one of many exciting announcements Inflight Dublin will be making over the coming months as we continue to lead in the wireless IFE market.”

Air Canada route map app

Air Canada launches WhereWeFly interactive route map

By Airlines, Featured, IFECNo Comments
Air Canada route map app

Air Canada has launched a new ‘WhereWeFly’ interactive route map on its Panasonic seatback IFE and Thales Wireless Portal.

The map, which uses FlightPath3D moving map technology, allows passengers to explore routes and view flights. “We are excited to be the launch airline for WhereWeFly. It’s a beautifully organised in-flight experience where passengers can instantly visualise our routes and flight schedule,” said Air Canada’s Norman Haughton, Director, Inflight Digital Entertainment, Wi-Fi, Media Sales and Analytics.

WhereWeFly provides passengers with a map and searchable directory of every Air Canada route and destination. Air Canada’s hubs are also instantly showcased in one click, presenting all routes from Toronto, Montreal and Vancouver.

Passengers can plan their next trip right inside the in-flight entertainment map, as at-a-glance flight details allow for swift browsing of dates and specific flights in a calendar view with flight times and aircraft details.

“Air Canada’s routes and network are one of its most valuable, yet complicated assets,” commented Duncan Jackson, President of FlightPath3D. “We’re delighted to have created a groundbreaking new way to present destination and flight options to improve passenger loyalty and drive demand.”

Etihad Cargo Cargo iQ

Etihad Cargo to offer additional 30 tonnes of cargo capacity to China

By Air Cargo, Airlines, FeaturedNo Comments
Etihad Cargo loading CSafe RAP Container for large pharmaceutical shipments

Etihad Cargo will introduce further 30 tonnes of belly capacity via two new weekly direct passenger flights to Guangzhou, China. This extra capacity will be available from 10 October, and is subject to regulatory approvals.

Etihad Cargo says it will become the first international airline to operate long-haul passenger and cargo services to the top three Chinese gateways since the start of the pandemic. The airline also operates six Boeing 777-200 freighter flights for Shanghai and five dedicated freighter services for Hong Kong per week.

The carrier announced in July that it has introduced direct passenger flights to Beijing, bringing the total number of its direct passenger and freighter flights for China to 15.

Martin Drew, Etihad Aviation Group’s Senior Vice President Global Sales & Cargo, said: “China remains a key strategic market for Etihad Cargo. The Chinese market contributes over 20 per cent of the carrier’s cargo operations, and Etihad Cargo is further reinforcing its commitment to the market by expanding operations into Guangzhou. This is the latest step in Etihad Cargo’s commitment to its customers, providing more capacity along key routes to enable greater cooperation between the United Arab Emirates and China.”

Earlier this year, Etihad Cargo launched a dedicated Mandarin version of the carrier’s website and booking portal, making the booking process easier for customers located in China.

Air New Zealand removes mask requirement on board flights

By Airlines, Featured, WellnessNo Comments

Air New Zealand will no longer be requiring face masks on board the carrier’s flights from 13 September.

The announcement follows the New Zealand Government’s announcement that face masks will no longer be required on inbound international or domestic flights. However, masks may still be required on some outbound international flights depending on the individual jurisdiction of the country the flight is arriving in.

Air New Zealand’s Chief Customer and Sales Leanne Geraghty commented: “Masks have played an important part in keeping customers, crew and communities safe during the Covid pandemic, but it’s time to say farewell. While some customers and employees will welcome this news, it doesn’t mean masks are disappearing forever. We really encourage customers to continue to do what makes them comfortable, which is the same message we’re sharing with our employees.

“I want to make a special call out to our frontline staff who have smiled behind masks during a difficult period, often wearing masks for hours on end. They’ve helped keep customers and our communities safe, and we’re looking forward to seeing their smiling faces again.”

Air New Zealand says that should customers wish not to travel following the change, they should opt into credit until 30 September.