Air India has partnered with cargo.one to bring its cargo capacity into direct digital booking channels for the first time. Freight forwarders worldwide can now discover, quote and book Air India’s cargo services within seconds, marking a major step in the carrier’s digital transformation. The partnership underscores cargo.one’s position as the go to AI technology partner for airlines seeking to expand global sales reach and modernise booking experiences.
Air India’s cargo business offers a broad portfolio of products and services across South Asia and key global trade lanes, supported by hub facilities in Delhi, Mumbai and Bengaluru. Integrating with cargo.one strengthens forwarders’ ability to deploy Air India’s capacity rapidly within their air logistics solutions.
The collaboration comes amid Air India’s significant investment and fleet renewal programme, including landmark orders for 600 new aircraft. As the airline brings more capacity to market, cargo.one provides a rapid, low capex route to wider visibility and sales agility across major cargo markets. With digital sales engines co built for 75 airlines globally, cargo.one enables Air India to expand and future proof its cargo sales footprint.
Ramesh Mamidala, Head of Cargo at Air India Cargo, said: “As Air India continues its transformation journey, enhancing digital capabilities and customer experience remains a key focus for our cargo business. Our partnership with cargo.one expands the digital accessibility of Air India’s cargo network and capacity to freight forwarders worldwide, enabling faster, more seamless booking experiences.”
Moritz Claussen, founder and Co-CEO of cargo.one, added: “It is tremendously exciting to bring Air India Cargo’s significant capacity to our thriving global customer base. As forwarders apply agentic AI for optimized decision making, quoting and booking, it is imperative that carriers like Air India Cargo have their capacity fully integrated into these modern operating methods.”
From today, freight forwarders can use cargo.one’s digital quoting and booking platform to secure Air India’s cargo capacity. Users can discover, quote and book general cargo up to 2,500 kg on Air India’s international services between India and major global gateways including Frankfurt, Amsterdam, Zurich, New York, San Francisco and Tokyo.
