Tracy Barry
flydocs, a provider of digital records, asset management, and engineering services for the aviation industry, has announced the new appointment of a Head of Professional Services and a Director of Product.
“As part of our strategy, we are pleased to expand our Product team and welcome Tracy and Remon to flydocs,” said Jennifer Ioannidou, Chief Product Officer, flydocs. “Their extensive knowledge of aviation technology across professional services and product strategy will be instrumental in strengthening our customer relationships and enhancing solution discovery. By aligning our product offerings with customer needs, we will help clients achieve operational success and drive revenue growth.”
Tracy Barry is the new Head of Professional Services, with over 25 years of experience in aerospace and defence, with her previous roles including the lead of Service Solutions at Teledyne Controls. In her new position, Barry will work on enhancing customer experience by expanding the company’s professional service offerings and by leading the rollout of its Digital Consultancy and Training Services.
“I’m impressed with flydocs’ innovative strategy and focus on digital transformation to improve efficiency within the aviation industry,” said Barry. “It’s inspiring to be part of a company that truly values customer feedback and incorporates it into its strategic growth. Our goal is to empower customers to streamline their operations, enhance project delivery, and unlock maximum value from our products and services. I’m excited to contribute to its continued evolution by rolling out professional services to help customers fully adopt digital solutions and gain as much value as possible from them via bespoke training, consultancy and change management support.”
Remon Sweers
Stepping into the role of Director of Product is Remon Sweers, who will push the digital product portfolio growth strategy to meet the growing needs of the industry for tech. He joins flydocs with experience from QOCO, Regional Jet Centre, and Martinair Maintenance and Engineering.
“flydocs has earned a strong reputation as a trusted technology partner within the aviation community,” commented Sweers. “This enables aviation operations to refocus on what matters most – delivering exceptional value to their customers. I’m excited to take on the responsibility of driving success in my new role which will be focused on new product development and spearheading flydocs multi-product evolution for our customers. I’m thrilled to join such a dedicated team, and I look forward to helping drive the company’s vision of reshaping the future of aviation with products that work smarter, not harder, to serve our customer base.”
Photos: flydocs
