ITA Airways Cargo and cargo.one have partnered up to provide thousands of freight forwarders improved access to ITA Airways Cargo’s capacities into and within Italy.
Cargo.one will provide ITA Airways Cargo its industry-leading approach and says that ensures customers receive a superior and seamless digital booking experience.
Digital distribution expansion is one of the key strategic pillars of ITA Airways Cargo development plan and the airline aims to improve its value proposition through digital connectivity and building an offer which provides customers with quality services quickly and greater control over their shipments.
ITA Airways Cargo has undertaken extensive organisational and strategic advances, with customer centricity as its north star. Freight forwarders will benefit from quick and efficient digital access to ITA Airways Cargo’s worldwide capacities. Digital cargo booking on cargo.one will deliver its freight forwarder customers an optimised customer experience and ensure that the airline’s services remain front of mind.
Moritz Claussen, Founder and Co-CEO of cargo.one, commented: “We’re proud to contribute to the growth of ITA Airways Cargo by delivering its first digital sales channel – a vital step in its digital transformation journey. The airline is savvy to pursue a digital strategy with customer centricity at its core. Freight forwarders will benefit immediately from the efficiencies and competitiveness that booking ITA Airways Cargo digitally will now unlock.”