Commercial Aviation AI-powered QoE platform Quvia has announced that JetBlue has chosen the company to power the airline’s Fly-Fi services that work seamlessly across satellite networks, enhancing in-flight connectivity (IFC) and digital experiences for its customers.
According to Quvia, JetBlue’s next-generation IFC solution launches in 2027 and the airline will deploy Quvia Grid to manage the in-cabin network, using Grid from a single platform to configure and control onboard network settings, monitor access points, troubleshoot issues in real time and maintain consistent performance for customers.
JetBlue will also be able to manage SLAs more effectively, balance traffic across the aircraft and host the customer portal within the same system. There is also an option to use Grid for satellite connectivity orchestration, resulting in a unified, end-to-end approach to managing and optimising both the onboard network and QoE, with the flexibility to adapt as the need arises for a future multi-orbit configuration.
“Passenger satisfaction is closely tied to connectivity, yet few platforms can both measure performance accurately and act on it independently,” said Benny Retnamony, founder and CEO of Quvia.
“We built Quvia to be open, agile and adaptable, which gives JetBlue the ability to pair real-time performance data with control of its onboard network environment. That opens the door to a wider range of operational capabilities as their digital strategy evolves.”
