Edward Baklor has been announced as JetBlue’s new vice president, inflight experience.
Effective January 2019 Baklor joins from LaGuardia Gateway Partners where he served as chief commercial officer responsible for leading the team that is transforming the commercial and guest experiences at LaGuardia Airport’s Terminal B.
“Ed has built his entire career around the idea of service excellence, making him a perfect fit to lead JetBlue’s in-flight team,” said Ian Deason, JetBlue’s senior vice president, customer experience. “I’m thrilled to welcome him and look forward to working together to make JetBlue an even better airline for our crewmembers and customers.”
“I’ve always admired JetBlue for creating a great culture that clearly helps drive a memorable experience for its customers,” Baklor added. “I’m very excited to work alongside JetBlue’s in-flight crewmembers as the airline continues to grow and evolve.”