Gogo Business Aviation | Satcom Direct has signed a second three-year supplier agreement with Luxaviation Group, supporting the operator as it installs Gogo Galileo phased array antennas and North American Air-to-Ground connectivity network to its fleet.
The companies first formed their partnership in 2021, and Luxaviation Group is set to continue to integrate SD’s hardware, such as the SD Plane Simple terminal series, Software-as-a-Service applications, flight deck connectivity solutions, as well as 24/7 customer support. With this second iteration of the preferred-supplier contract, the operator will now have access to Gogo Galileo’s half-duplex, HDX, and full-duplex FDX phased array terminals.
“The Gogo|SD offering brings real value to our business and, more importantly, our customers by enabling us to deliver broadband connection, regardless of aircraft size,” said Stuart Williamson, MD of Luxaviation Technical Services. “This service differentiation means we can support our customers’ seamless transition from digital life on the ground to the skies. Customers expect to be connected all the time, and with this renewed agreement, we have the confidence that we can provide uninterrupted broadband to our customers wherever they travel. This is backed by the assurance that if a problem occurs, a human expert is at hand; this is invaluable for a company like ours where customer-centric service is at the core of all we do.”
“The expanded portfolio means we can help our customers curate multi-band, multi-orbit connectivity to support all their connectivity needs,” commented Dave Falberg, SVP Sales, EMEA APAC at Gogo|Satcom Direct. “All the technology has been purpose-built for business aviation and is future-proofed to ensure our customers can keep pace with the rapidly changing connectivity landscape. We are proud to continue providing world-class connectivity to the Luxaviation Group across its fleet of large, mid-range, and small business aircraft. Our existing relationship has demonstrated that we can meet and exceed their customer needs, and we look forward to supporting its customers now and in the future.”
Photo: Gogo | Satcom Direct
