Singapore Airlines has become the first Asian airline client to use Media Carrier’s premium e-paper library, following a tender process.
Under the terms of service which took effect from 1 October 2018, Media Carrier will deliver a selected collection of international digital newspapers and magazines that are integrated via a FTP (File Transfer Protocol) server into the e-Library section of Singapore Airlines’ mobile app. Passengers will be able to choose from more than 120 premium publications from 22 countries in 12 languages to individually curate their on-board reading. These publications were picked by Singapore Airlines from Media Carrier’s wide-ranging portfolio.
Passengers using the app can download and read as many publications as they like free of charge within a time frame specified in the app. Downloaded publications remain saved as PDFs in the app so that passengers, if needed, can continue reading later. The publications are provided in their full versions and familiar print layout for easy and intuitive reading and browsing.
“We are delighted that Singapore Airlines is the first Asian airline to join Media Carrier’s client portfolio. As Singapore Airlines is one of the world’s best airlines, this is a great testimonial for us. Our profound expertise and wide range of premium publications, including many Asian ones, enabled us to convince a major player in the aviation sector of our services. Our focus on and commitment to the highest quality standards for our offerings and services certainly played a role in this context.
“Digital tools such as our e-paper library enable airlines to offer their passengers the first-class service they expect. Digitalisation has by now become part and parcel of the modern service industry and value-enhancing digital products considerably contribute to increasing customer satisfaction,” commented Media Carrier managing director Philipp J. Jacke.