Bombardier’s Singapore service centre has installed its first Ka-band system on an in-service Global 6000 aircraft, two years after installing the first-ever Ka-band system on an in-service Global 5000 aircraft.
“Our customers need to stay connected no matter where they are in the world, and Bombardier continues to lead the industry in offering the most advanced in-flight media experience available today on both its new and in-service aircraft,” said Jean-Christophe Gallagher, vice president and general manager, customer experience, Bombardier Business Aircraft. “With Ka-band, passengers can remain connected across oceans, at 41,000 feet, and virtually everywhere they fly. Moreover, our OEM-owned service centres have become masters of the installation to ensure aircraft are returned to service within a minimum downtime.”
“In Asia Pacific, business jet owners and operators are demanding better, faster, and more consistent in-flight Wi-Fi that is identical as what they have on the ground. With Honeywell’s JetWave hardware and GoDirect Cabin services, business jet owners and operators now have the ability to manage usage and bandwidth to be cost effective,” said Andy Gill, senior director, business and general aviation, Asia Pacific, Honeywell Aerospace. “This new generation of technology is a complete step change from previous generations of airborne hardware allowing a much smoother installation process. We have been working very closely with the Bombardier team to minimise the down time for Jetwave installations, so operators can adopt this technology with a minimum amount of disruption to their flight operations, which has been key to the rapid adoption of our JetWave system by leading business jet manufacturers like Bombardier.”
Located at Seletar Airport, Bombardier’s Singapore service centre is one of nine service centres, six line maintenance stations and 23 Mobile Response Team vehicles that comprise Bombardier’s worldwide maintenance network.