Investment and an efficiency drive made during the COVID-19 lockdown is paying dividends for On Air Dining, with the company recording revenues 45% ahead of projections for July and August and trending higher than the London private aviation recovery rate.
In the face of competition, On Air Dining has also maintained 40% revenue from newly acquired customers.
Both Stansted and Farnborough facilities were streamlined for efficiency to better service last minute requests, with additional staff hired at Farnborough to meet current demand and future growth.
‘It was important to me that we remain open during lockdown to continue to support our customers and crews in their effort to get passengers and supplies safely to their destination. It was most certainly a risk, but it has paid off in customer goodwill and of course increase in market share. I’m incredibly proud of our success in such a competitive market and feel we are better positioned for growth in the post-recovery market. The Team’s dedication to safety, service, and continual improvement was key,’ commented Daniel Hulme, CEO, On Air Dining