Qatar Airways Boeing 777 aircraft

Qatar Airways begins IFE upgrade on Boeing 777 fleet

By Featured, IFECNo Comments
Qatar Airways Boeing 777 aircraft

Qatar Airways has been confirmed as the launch customer for Panasonic’s new EcoFW 10” in-flight entertainment (IFE) upgrade program.

The seatback IFE monitors on the airline’s fleet of 37 Boeing 777 aircraft will be updated with Panasonic’s new EcoFW 10” monitor upgrade – creating a next-generation HD passenger experience while extending the life of the fleet’s IFE system, and reducing operational costs.

Panasonic’s IFE upgrade program, which can be achieved on an aircraft during routine overnight maintenance, includes the installation of a new passenger entertainment server.

This provides passengers with a wider range of content and helps to modernize the airline’s offering and keep up-to-date with the demands of changing consumer preferences. This also enables the airline to achieve faster media loading times – all without any increase in weight, and with dramatically improved reliability levels.

The first aircraft from Qatar Airways’ 777 fleet has completed its IFE upgrade this week.

Qatar Airways Senior Vice President, Marketing & Corporate Communications,  Salam Al Shawa, said: “With one of the youngest and most technologically-advanced fleet in the skies, Qatar Airways is known for its outstanding onboard experience, as well as a leader of innovation within the global aviation industry.”

“We are delighted to work with Panasonic to bring the next generation EcoFW HD screens to our award-winning Oryx One in-flight entertainment system, enabling our passengers to enjoy an enhanced journey on board our fleet as part of the airline’s exceptional five-star service.”

Qatar vegan meals for business class passengers

Qatar Airways serves up first fully vegan range of dishes in business class

By Catering, FeaturedNo Comments
Qatar vegan meals for business class passengers

Qatar Airways has introduced its first range of fully vegan dishes to its à la carte menu for business class passengers on all flights.

Qatar Airways Group Chief Executive, Akbar Al Baker said: “We always strive to provide our customers with authentic and indulgent experiences in the skies. We are delighted to incorporate a vegan main course choice to our on-board menu, offering our passengers yet another lifestyle choice that redefines the expectations from a five-star airline.”

Using only the freshest locally and internationally sourced ingredients the vegan dishes include smoked moutabel, spiral courgettes and arrabbiata sauce, tofu and spinach tortellini, Asian barbecue tofu, noodles, scallions and shiitake, fried tofu with vegetable tajine, cauliflower couscous and kalamata bruschetta, and chickpea flour omelette.

The meals are available to all business class passengers flying from the airline’s Doha hub, Hamad International Airport, and selected flights into Doha.

Qatar Airways Breast Cancer Awareness Month amenity kit

Qatar Airways goes pink to mark Breast Cancer Awareness Month

By Amenities, FeaturedNo Comments
Qatar Airways Breast Cancer Awareness Month amenity kit

To mark Breast Cancer Awareness Month, Qatar Airways is offering passengers an exclusive ‘Think Pink’ experience in the sky as well in its lounges, offering custom-designed limited-edition amenity kits and pink-themed special menus.

The exclusive amenity kits designed in-house and created exclusively for Qatar Airways by Italian luggage brand BRIC’S, are made from vegan leather with male and female options available. Both kits feature a unique zipper pull in the shape of the iconic breast cancer ribbon.

The kit is further customised with a message imprinted on a band, reading: ‘Think pink and support the fight’. Each kit contains select products from Italy’s Castello Monte Vibiano Vecchio, the environmentally friendly and innovative nutrition-centric olive oil company. The skin care range includes lip balm, hydrating facial mist, and anti-ageing moisturiser, as well as pink socks and eyeshades.

On flights departing from Doha, passengers travelling in Business Class will be given exclusive pink-themed food and beverage including pink guava and grape lemonade and assorted desserts with the iconic pink ribbon. On all ultra-long-haul flights departing from Doha, passengers will be served a special pink afternoon tea menu featuring raspberry macaroons and opera cake.

Economy Class passengers travelling on overnight long-haul and all ultra-long-haul flights are also offered limited edition breast cancer awareness amenity kits. The bags feature the pink ribbon and include eyeshades, socks, earplugs, lip balm, toothbrush and toothpaste. Pink raspberry or strawberry mousse desserts will be served on all lunch and dinner services on all flights departing from Doha.

Qatar Airways uses Inmarsat's GX Aviation for its IFC service

Qatar Airways continues roll-out of GX Aviation

By Featured, IFECNo Comments
Qatar Airways uses Inmarsat's GX Aviation for its IFC service

Qatar Airways has launched its ‘Super Wi-Fi’ service on its 100th aircraft, becoming the largest operator of aircraft equipped with the GX Aviation technology from Inmarsat on board in Asia, the Middle East and North Africa.

The service is being rolled out across the airline’s fleet of Boeing 777 and Airbus A350 aircraft. The service has been used by millions of the airline’s passengers since 2018, when it became GX Aviation’s launch customer in the Middle East and North Africa (MENA) region.

Qatar Airways passengers on flights fitted with GX Aviation can receive up to one-hour free access to the Super Wi-Fi service, with the ability to purchase full-flight access if more online time is needed. To honour the loyalty of its valued Privilege Club members, Qatar Airways is offering them up to two complimentary Super Wi-Fi vouchers when they book online between 9 September and 1 October 2020. Other passengers can take advantage of this exclusive offer by signing up to Privilege Club using the enrollment code SUPERWIFI. Terms and conditions apply.

Qatar Airways Group Chief Executive, Akbar Al Baker, said: “As a leader of innovation within the global aviation industry, Qatar Airways already operates one of the youngest and most technologically-advanced fleet in the skies. Where other airlines are reducing their Wi-Fi offering, Qatar Airways is expanding it.

“With connection to our loved ones and friends now more important than ever during these challenging times, we are delighted to work with Inmarsat and its GX Aviation technology to bring high-speed Super Wi-Fi broadband to passengers on board our fleet as part of Qatar Airways’ exceptional five-star service. We are also pleased to extend full-flight Super Wi-Fi connectivity to our loyal Privilege Club members across the globe.”

Qatar Airways faces English courts over unlicensed music use

By Featured, IFECNo Comments

The Performing Right Society (PRS) has won its claim to bring a copyright infringement case against Qatar Airways before the English courts.

PRS for Music is seeking damages from Qatar Airways for the unclicensed use of music owned by its members. It claims that the airline has never remunerated PRS members, songwriters, composers, and music publishers, for the use of their intellectual property.

In a statement, PRS said that, “With no equivalent representative collective management organisation situated in Qatar, Qatar Airways has for decades evaded licensing the performing right in copyrights used in its in-flight services.“

PRS for Music started these legal proceedings against Qatar Airways prior to the Covid-19 pandemic with a focus on the long-standing past infringement of its members’ rights by the airline, and it now seeks to ensure that Qatar Airways and other unlicensed airlines will be set up with necessary licences once air travel resumes after the pandemic.

Subject to any appeal, the case will now proceed to a trial on liability unless Qatar Airways takes the necessary licence to cover the use of PRS repertoire, both retrospectively and moving forwards.

Sami Valkonen, Chief International and Legal Officer, PRS for Music, said: “Over the years, Gulf-based airlines have spent more than a billion Pounds on various sports endorsements, yet refuse to remunerate our members for the use of their music on the airlines’ award-winning in-flight services. Today’s ruling is an important first step in our unyielding quest to correct this long-standing injustice and ensure fair compensation for our members from these airlines. We hope to resolve this matter as efficiently as possible on behalf of our members.”

Qatar Airways introduces new onboard PPE for passengers and crew

By Amenities, FeaturedNo Comments

Qatar Airways has introduced new personal protective equipment (PPE) for customers and cabin crew, including face shields and protective kits to all passengers, and a new protective gown for cabin crew.

The disposable face shield is available in two standard sizes – one for adults and one for children. The children’s face shields feature the airline’s Oryx Kids Club mascots as part of their design. Passengers travelling from Hamad International Airport (HIA) will receive their face shields at the check-in counters, whereas at other destinations, the face shields will be distributed at the boarding gates.

Children under two years of age are not advised to wear face shields and face masks or coverings. During boarding and disembarkation, all passengers will be required to wear their face mask or covering as well as the face shield.

Onboard, all Qatar Airways passengers will be provided with a complimentary protective kit inside a ziplock pouch containing a single-use surgical face mask, large disposable powder-free gloves and an alcohol-based hand sanitiser gel. Business Class customers are also offered an additional 75 ml sanitiser gel tube.

Qatar Airways has also introduced new disposable protective gowns for cabin crew that are fitted over their uniforms, in addition to safety glasses, gloves and a mask. The new branded gowns are personalised with Qatar Airways’ logo imprinted on the top left corner.