THAI Airways has chosen Saudi Arabia’s leading commercial satellite services provider Neo Space Group (NSG) to provide IFC solutions for its fleet, including the activation of NSG’s In-Flight Connectivity solution on THAI Airways’ future A321NX aircraft and existing B777 fleet, utilising Airbus HBCplus and Safran’s AeroConnect terminals.
NSG says its IFC solution will provide passengers with internet speeds of up to 200Mbps, delivering complimentary Wi-Fi streaming to premium class passengers and Royal Orchid Plus members.
According to NSG, the key factor for this selection is the company’s integration of the SES Open Orbits network, which upon receipt of regulatory authorisations will provide multi-orbit coverage across all of THAI’s routes, ensuring consistent, high-speed connectivity regardless of the flight’s location, giving passengers uninterrupted access to their digital services.
Commenting on the agreement, Mr. Wirush Theparak, Head of Customer Experience and Product, said: “Thai Airways International is committed to delivering an elevated guest experience. Our partnership with NSG allows us to vastly improve our in-flight connectivity and offer our passengers new levels of convenience, entertainment, and comfort. This initiative marks a significant step in our journey to redefine passenger expectations.”
“Being selected by Thai Airways International highlights the strength and versatility of NSG’s multi-orbit connectivity solutions,” said Martijn Blanken, CEO of NSG. “We are excited to support Thai Airways in elevating the passenger experience with reliable, high-speed internet. This collaboration marks not only the airline’s resurgence but also its forward-thinking vision, and we are proud to play a role in shaping its future.”
NSG’s fully integrated IFC solution, Skywaves has been developed in collaboration with Display Interactive and leverages multi-orbit connectivity and, subject to obtaining regulatory authorisations, will deliver an innovative, seamless digital experience for passengers.
