Viasat has announced that its JetXP business aviation in-flight broadband service is now delivering five times more capacity across the Eastern United States, with the capacity boost impacting all Honeywell JetWave and Gogo Plane Simple Ka-band terminals. JetWave customers can also benefit from a software update to further optimise the performance.

This was achieved as part of Viasat’s business aviation enhancement programme, which includes uncapped speeds, increased network prioritisation, and optimised satellite asset management.

An anonymous Gulfstream operator commented on the upgrade: “We have flown several legs since the additional capacity and new software was launched, and the Wi-Fi performance has been truly outstanding – greatly enhancing all of our online needs. We also appreciate that the software upgrade was fast and seamless, enabling our connectivity experience to be fully optimised.”

“JetXP already delivers our best ever in-flight broadband experience for business aviation by unleashing the full power of our global Ka-band network,” said Kai Tang, Head of Business Aviation at Viasat. “We’re excited to now introduce our highest ever capacity increase over the United States for business aviation customers in direct response to their specific requirements. This is only possible due to Viasat’s dense capacity and flexibility, marking yet another example of our continuous innovation and focus on customer experience.”

“Our most sophisticated users recognize that the overall experience matters more than simple speed tests and that’s where JetXP really excels,” he added. “It successfully builds on Viasat’s market reputation for providing consistent, reliable and high-performance global connectivity, complemented by the concierge customer service and 24/7 support of our trusted business aviation distribution partners – Collins Aerospace, Gogo and Honeywell.”

A nationwide capacity expansion is expected in the coming months.

Photo: Viasat

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