Finnair wins APEX/IFSA Best Cabin Innovation award

Finnair wins the Best Cabin Innovation award at APEX/IFSA Awards

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Finnair wins APEX/IFSA Best Cabin Innovation award

Finnair received top recognition at this year’s APEX/IFSA EXPO, with the Finnish carrier being awarded the accolade for Best Cabin Innovation at the APEX/IFSA Awards for its new long-haul cabin design and a ‘Five Star’ airline global ranking.

The Best Cabin Innovation award follows the carrier’s €200 million investment in its new long-haul cabin experience. This includes the launch of Finnair’s brand-new Business Class, new Premium Class cabin and a refreshed Economy Class.

David Kondo, Finnair Head of Customer Experience and Product Design, said: “We are thrilled Finnair’s new long-haul cabins have been further recognised with this win from APEX. The feedback from our customers and the market for our new long-haul product has been overwhelmingly positive and we’d like to thank our supplier partners and dedicated staff who worked over the many years of development to make this experience a reality.”

Launched in February of this year, the cabins offer a brand-new Business Class featuring an eye-catching non-reclining seat with spacious fixed living space, as well as a plush new Premium Economy cabin and refreshed Economy Class.

Customers for all cabin classes board through a stylish new entry area and a refreshment bar, creating a striking first impression with its sleek Nordic design, as well as new service opportunities for Cabin Crew.

The new long-haul interiors are being rolled out across the fleet, and are currently being operated on select flights between London and Helsinki and on services from Finland to New York, Singapore, Tokyo, Phuket and Bangkok.

Last month, Finnair was also voted the Best Airline in Northern Europe at the Skytrax World Airline Awards for the 12th consecutive time and the carrier also won gold in this year’s best ‘Cabin Concept’ category at the Onboard Hospitality Awards, while the International Yacht and Aviation Awards named Finnair as having the best Cabin (First & Business Class).

Finnair’s brand-new in-flight entertainment system was also awarded an international Red Dot Award 2022 in the Brand and Communication Design category, highlighting the commitment to improve the customer experience.

Finnair business class menu

Finnair launches new in-flight dining concept on board

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Finnair business class menu

Finland’s flag carrier Finnair has launched a new long-haul in-flight dining concept.

The new modern premium dining experience complements the Finnish carrier’s major investment that features a brand-new spacious Business Class, new Premium Economy and refreshed Economy cabins.

Long-haul Business Class customers on board Finnair’s flights can choose from up to six main dishes as well as smaller bistro-style dishes, while there will be an emphasis on casual dining in Premium Economy.

The new menus focus on offering pure, fresh flavours and draw upon the country’s famed Nordic heritage.

Eerika Enne, Finnair’s Head of Inflight Customer Experience, said: “To complement our new long-haul Business Class and Premium Economy cabins, we have completely rethought our service concept to offer a modern, contemporary and premium dining experience for our customers.

“Using the expertise of our Finnair Kitchen chefs, we have drawn upon our Nordic heritage to create menus which make the most of locally sourced produce, creating delicious dishes to enjoy in comfort at 39,000ft.”

The new concept menu also offers a swifter service option to make the most of customers’ rest and relaxation experience in the air.

The new menus include the carrier’s brand new “Northern Blush” signature cocktail and refreshed drinks selection, including Mikropolis’s Negroni cocktail, and featuring Finnish producers with whisky from Kyrö, gin from Helsinki Distillery and Valamo XO dessert wine.

Business Class customers can now enjoy a modern premium dining experience with smaller bistro-style dishes. Two cold dishes are followed by a hot dish and a side, both of which have three options also offering the chance to share dishes between travel companions.

The meals can be complemented with cheese, dessert and the new beverage selection, while a second, lighter meal such as breakfast or a light lunch is served before landing, depending on the time of the day.

In the new Premium Economy Class, the focus is on quality casual dining with a three-course main meal and two main dish options to choose from.

According to Finnair, the menu design was inspired by the recently launched littala Kuulas dining collection, created exclusively for Finnair by Harri Koskinen, one of Finland’s best-known contemporary designers.

Finnair has also significantly reduced single-use items and plastics on board by using more sustainable options.

Finnair Northern Blush drink

Finnair launches new signature cocktail for long-haul customers

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Finnair Northern Blush drink

Finnair has today launched a signature cocktail as part of its long-haul flight experience in all cabin classes.

The “Northern Blush” drink was created in partnership with Danish Mikropolis Cocktails, who have committed to delivering more than 800,000 drinks to Finnair customers.

The drink was especially mixed to match the magical Finnish sunsets of glowing red, orange and yellow and is infused with traditional Nordic flavours. It contains lingonberry, gin and a dash of orange peel, conjuring up the freshness of Finland’s forests thanks to nuances of citrus and a hint of juniper berries.

Customers at Finnair’s Helsinki lounges can also sample the new cocktail on the ground for two days following its launch, before it becomes exclusively available in the air.

Lauri Ahonen, Finnair Kitchen Concept & Category Manager, said: “Cocktails are a growing trend and have become a part of Finnair’s in-flight dining experience. With Mikropolis, we found a partner who could understand our sustainability goals and work with Nordic ingredients to produce on a large scale. Quality is at the core of our values, and with this collaboration we are able to offer an interesting and consistent cocktail selection to our customers onboard.”

The new cocktail is complimentary in economy class during the first meal service and can be bought for €8 per drink during the rest of the flight. Business Class customers will also be able to enjoy a tipple of Mikropolis’s Negroni on Finnair’s long-haul routes.

Finnair’s new elevated long-haul experience includes a new menu and service concepts to complement its brand-new Business Class and Premium Economy cabin.

Finnair tail fin

Finnair selects Panasonic Avionics to upgrade its IFE systems

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Finnair tail fin

Finnair has selected Panasonic Avionics to upgrade the in-flight entertainment systems across its widebody long-haul fleet.

Panasonic Avionics is installing its latest eX3 system in all cabins on Finnair’s eight Airbus A330-300 aircraft. Finnair’s A350-900 aircraft, which already have eX3 installed, will see their premium cabins upgraded to the latest version.

The project is part of Finnair’s cabin enhancements for its long-haul fleet, which feature the carrier’s brand-new Premium Economy cabin. The first upgraded aircraft has already entered service.

The Panasonic Avionics eX3 system on board every cabin of Finnair’s long-haul fleet includes HD screens with capacitive touch displays and handsets as well as USB and laptop charging facilities.

Ken Sain, Chief Executive Officer of Panasonic Avionics Corporation, said: “Finnair’s innovative and eye-catching widebody cabin enhancements take their passenger experience to a new level. Panasonic Avionics is honoured to be contributing to this upgrade with our latest in-flight entertainment solutions, marking the latest chapter in our relationship with this industry-leading carrier.”

Harri Valkama, Digital Channel Lead at Finnair, said: “This upgrade for Finnair reflects our commitment to deliver a premium experience in every cabin on our aircraft. Having the latest technology on board will allow our customers to stay entertained as they travel long-haul. We chose Panasonic Avionics for its innovative solutions and ability to support [Finnair’s] digital in-flight ecosystem. We can rest assured that our customers will experience high quality state-of-the-art systems.”

Finnair’s in-flight connectivity services are provided by Panasonic Avionics and Finnair also recently became the European launch customer for the company’s Arc map platform.

Finnair new business class seat

Finnair unveils new €200 million look for long-haul flights

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Finnair new business class seat

Finland’s flag carrier Finnair has launched a new long-haul look for all of its Airbus A350 and A330 aircraft with new Business Class and Premium Economy cabins.

The carrier, which connects Asia and Europe via a short northern route, unveiled the €200 million investment in Helsinki this morning.

Finnair’s Premium Economy cabin is being installed on all of its long-haul aircraft for the first time.

The airline says the new cabins will be fitted over the next two years and will also feature a refreshed Economy Class.

The new Premium Economy cabin becomes available for customers to book on 1 March 2022 and the routes on which it will be available will also be announced then.

Finnair CEO, Topi Manner, said: “Our investment to enhance the long-haul customer experience demonstrates the continuing commitment of the whole Finnair team to deliver a premium experience in every cabin on our aircraft. The pandemic has had a dramatic impact on our industry, but it has not changed our ambition to offer a modern premium experience as we continue to be the first choice for travellers connecting Europe and Asia.”

The carrier is a launch customer for a brand-new Business Class seat concept which has been developed in close collaboration with Collins Aerospace and maximises customer space and the freedom to move.

Ole Orvér, Finnair’s chief commercial officer, said: “Space is today’s luxury and we have put a lot of thought and attention to detail into creating the best Business Class seat for our customers.

“Both the seat and the whole new Business Class experience is centred around customer comfort, space, and choice and is the culmination of our design ethos which will appear throughout our long-haul aircraft to redefine modern premium travel.

“We look forward to welcoming our customers to experience the new Finnair as we roll out the cabin renewal across our long-haul fleet over the next two years.”

All cabin classes feature a stylish new entry area and a refreshment bar, creating a striking first impression, the carrier says.

Finnair’s Business Class cabin has renewed service concepts to further enhance the customer experience, with passengers being offered a choice of dishes that focus on the very best Nordic cuisine. The dishes are served on new chinaware that has been designed by top Finnish designers specifically for Finnair.

Finnish design house Marimekko has designed a set of unique textiles to complement the warm and inviting onboard atmosphere, including a duvet and pillows for Business Class, as well as a neck pillow and a woven blanket for Premium Economy.

Finnair has also invested in a refresh of its long-haul Economy Class for its A330 aircraft and three A350s. The class now has new seats and larger in-flight entertainment screens with a more customer-friendly interface.

Finnair says it plans to serve nearly 100 destinations in summer 2022 in Europe, Asia and the US. Its new long-haul destinations include Busan in South Korea, Tokyo Haneda in Japan, and Dallas and Seattle in the US.

Finnair tail fin

Finnair and Wunderdog to create Spanish technology hub

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Finnair tail fin

Finnair and software development partner Wunderdog are to open a joint technology hub in Málaga, Spain, in 2022 to support the future development of the airline’s digital services.

“Digital services are at the heart of Finnair’s ambition to build a modern premium offering and theyare a key part of our customer experience in every step of the customer’s journey,” said Seppo Pöyhönen, Head of Digital Solutions Development at Finnair. “This collaboration strengthens our capabilities to support strategic initiatives and gives us access to a wider base of experts in this area where we have a fierce competition for talent,” Pöyhönen added.

Wunderdog will begin recruiting software developers before year-end, with the site expected to be operating in the first half of 2022. The new team will be fully integrated with those of Finnair Digital Services to develop digital solutions for Finnair customers.

“We have heavily invested in developing our ecosystem and delivery processes. I’m happy to see this investment paying off, resulting in Finnair and Wunderdog joining forces to build this technology hub together,” commented Mika Viskari, Founder and Head of Business Development at Wunderdog.

The initiative will also benefit other customers’ digital development across Europe. “By combining modern digital ways of working and our top-notch talent in Helsinki, Berlin and soon in Málaga, we provide a scalable hybrid delivery model that answers to the increasing demand for digital services development.”

Finnair retail catalogue covers

Finnair reintroducing travel retail service

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Finnair retail catalogue covers

Finnair is set to restart its travel retail service on 1 December.

The Nordic carrier will offer a renewed travel retail pre-order service, with a new luxury range inspired by Nordic design and sustainability that will be continuously updated to ensure items are popular and relevant.

Items include accessories and cosmetics from quality brands like Marimekko, Makia (which makes bags out of recycled material), Rokua (organic skincare for men), Het-ki-nen (organic pine lip balm) and Lancôme Idôle Edp with refillable bottle.

The service will be available on intercontinental and European flights and will create a seamless experience from the moment a passenger makes an order to their purchase being delivered in-flight.

Elina Wahlman, Finnair Business Manager, Travel Retail and Ancillaries, said: “We are excited to bring back our travel retail service that offers our customers a great selection of popular products.

“With more focus on pre-orders, we can ensure we only carry items that our customers need, which helps reduce aircraft weight and thus emissions.

“Customers’ interest in online shopping and pre-ordering travel retail is growing, and so our aim is to focus on developing our digital channels and pre-order selection to better serve these needs and wishes.”

Finnair customers can pre-order retail products before their journey online via the Finnair Shop at finnairshop.com or within the Finnair mobile app.

Finnair has recycled 99.2% of an A319 on home soil.

Finnair recycles 99.2% of old Airbus A319 aircraft

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Finnair has recycled 99.2% of an A319 on home soil.

Finnair and recycling partner Kuusakoski have dismantled and recycled 99.2% from an old Airbus A319. The original aim was to reuse, recycle and recover about 90-95% of the aircraft.

The 40-tonne 21-year-old aircraft becomes the very first it has recycled on home ground in Helsinki, and the first ever commercial passenger aircraft to be recycled in Finland itself.

Over 15 tons of aluminium was recycled and will now be used, for example, in automatic models of Mercedes-Benz vehicles, with the automotive industry being one of the biggest users of recycled aluminium.

Timo Rossi, Finnair Maintenance Project Manager, said: “The part-out took place in three phases: First, Finnair removed almost 2000 parts which will support our active fleet or to be sold.

“Secondly, the aircraft was taken outside where Kuusakoski cut off the wings as well as a piece of the tail. In the third and final phase, the aircraft was transported to Kuusakoski premises for the final dismantling.

“As well as using many parts in our active fleet, we are storing the parts in our own stock, so that we have more flexibility to support the rest of our fleet going forward.”

Dismantling the retired A319, which had flown a massive 54,710 hours across 32,966 flights, was a major achievement for the airline.

38.5% of the aircraft will be reused by Finnair, making the project profitable for the airline for the aircraft parts alone.

In addition, 7.4% of the aircraft was recovered as energy, Kuusakoski manufactures solid recovered fuel (SRF) of energy-containing waste that is unsuitable for recycling.

The Nordic carrier plans to review the success of its recent recycling venture on home soil – before making plans to recycle further aircraft in Finland in the future.

Finnair's recently introduced menu has sustainability at its core

Finnair refreshes in-flight dining with sustainability at its heart

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Finnair's recently introduced menu has sustainability at its core

Finnair has introduced refreshed menus, simplicity and sustainability at heart, as part of its goal of reducing waste and weight onboard all flights.

Business class passengers on intercontinental flights, will be served a small amuse bouche and a starter, followed by a main meal, dessert and cheese.

Long-haul business class passengers can also opt for oat milk, as the airline’s new dairy free alternative.  They also have a choice of three main course options – Benella rainbow trout, a Japanese inspired chicken dish or a plant-based option which celebrates the tastes of India.

Business class passengers also receive a lighter second service, snacks and refreshments – along with a beverage and wine selection.

Many of the airline’s dishes on long-haul flights take inspiration from Scandinavia’s traditional flavours – with a Japanese twist – as the airline makes the most from flavours featured in the destinations they fly to.

Maarit Keränen, Finnair Head of Inflight Food and Beverage Concept, said: “We’re really excited to reveal our refreshed in-flight menu and we’ve found that a little twist of Japanese cuisine works well with the Scandinavian flavours.

“Sustainability is a key focus for us, which is why we’ve also introduced wooden cutlery onboard and streamlined our service offering to reduce the amount of waste onboard.

“We’ve already halved the amount of food waste in our catering/kitchen operations and have set ourselves a new goal to reduce food waste by a further 30%.”

Finnair customers travelling in business class on European flights are offered a sandwich, fresh cold meal with bread, or a three-course meal inspired by Nordic flavours – along with a selection of beverages.

The Finnish flag carrier has also introduced a set menu accompanied by a complimentary glass of wine or beer to all economy class customers on intercontinental flights, as the Nordic airline looks to minimise food waste on each flight.

Customers travelling in economy class on European flights are served a glass of Finnair’s famous blueberry juice with new wooden birch cutlery and paper cups accompanying the in-flight service.

The Finnish flag carrier focuses on local ingredients and on return flights from long-haul destinations all meals are made locally.

As well as the refreshed menu, Finnair has also brought back its Nordic Kitchen on board menu, which means passengers can now buy drinks and snacks onboard.

Norra ATR72

Finnair ATR fleet to be fitted with HEPA filters

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Norra ATR72

Finnair is to begin installing High Efficiency Particulate Air (HEPA) filters on the recirculation system of its entire ATR turboprop fleet.

Finnair’s ATR fleet currently consists of twelve aircraft, operated by Finnair’s partner company Norra on short haul routes in domestic and regional traffic. The installations of the HEPA filters in the ATR fleet will begin in June and be completed by early 2022.

Finnair’s Airbus and Embraer aircraft are already fitted with HEPA filters, and now HEPA filters are available also for ATR aircraft.

“Taking good care of the health and safety of our customers and staff is always our highest priority. By introducing HEPA filters to our ATR fleet, we’ll be further raising the hygiene level in our ATR aircraft from an already high standard,” said Juha Ojala, Vice President, Finnair Technical Operations.

Stéphane Viala, SVP Engineering of ATR, adds: “At ATR, we take the safety of our operators’ crews and passengers very seriously, and the air quality within the cabin has always been a core focus. Our aircraft was already safe to fly, and we are happy that we made it even safer with HEPA filters.”