Norwegian has launched “gate-to-gate” Wi-Fi across its entire Wi-Fi-enabled fleet servicing both short- and long-haul routes.
“We know how important it is for our passengers to have internet access. Until recently, flights were hour-long black holes when it comes to internet coverage. Now, Norwegian makes it possible to be online from the moment you board the aircraft until you step outside again. We launched free Wi-Fi onboard in 2011 and since millions of passengers have been surfing the internet onboard. So we are looking very much forward to offering the new gate-to-gate experience to our passengers,” said chief customer and digital officer at Norwegian, Kurt Simonsen.
Earlier this year, Norwegian became the first low-cost airline to introduce free Wi-Fi on intercontinental routes, which is currently being rolled-out on its Boeing 787-9 Dreamliner aircraft. Customers have two choices – Basic free Wi-Fi for the full duration of long-haul flights and a premium high-speed option, fast enough to stream television shows and movies.
Norwegian expects to have the roll-out of Wi-Fi completed on 50% of its Boeing 787-9 Dreamliner aircraft by 2020.
The carrier has also introduced premium Wi-Fi on European flights, upgrading the existing Wi-Fi experience with high-speed connections fast enough for passengers to stream video content.