Satcom Direct (SD), has launched a new webinar series in response to the restrictions on meetings, events and travel due to the COVID-19 pandemic.
Grouped by product category, the inaugural webinars will explain the latest SD updates and product enhancements by delivering content created in direct response to customer queries and information requests.
The agendas incorporate themes that are relevant and essential for effective management of flight operations and aim to improve customer understanding of the extensive SD Xperience portfolio.
The first webinar was held on 21 April and covered network and service updates along with SD partner information.
The next workshop is scheduled for 5 May, which will focus on SD Hardware including updates on router, modem and antenna products and how best to select and optimise them.
Others are scheduled to discuss the latest on datalink services supporting mandatory requirements for the flight deck (FlightDeck Freedom, 19 May) and updates on platform functionality and optional third-party integration (SD PostFlight and SD Pro, 2 June).
The one-hour webinars will be delivered online to registered SD clients by an SD subject matter expert. Materials will be conveyed through presentations, graphics and interactive tools and are designed to stimulate participation and discussion, whilst allowing customers to address individual needs and queries. For customers unable to participate, the webinars will be available for review through the SD Learning Management System (LMS) portal after each workshop.
“While we can’t meet face to face, the webinars are the perfect platform to provide our customers across the globe with enhanced knowledge of our products,” said SD President of Business Aviation, Chris Moore. “Our business is based on the premise of keeping people connected; industry education, certified training and award-winning customer service sit at the core of our service philosophy. The webinars are an extension of this, and while inspired by our current operating environment, we anticipate that the webinar series will continue in the future. The speed of development in this sector is rapid and the webinars will make sharing the latest data and knowledge even more convenient,” concluded Moore.
To register for the webinars please visit: https://cwc.satcomdirect.com/webinars/
