The Taste of Travel theatre at World Travel Catering & Onboard Services Expo (WTCE), taking place at the Hamburg Messe from 28-30 May, will focus on technology, with a panel of experts debating technology and AI and exploring their impact on the onboard industry.
Maryann Simson, Director, Jetway Communications, Job Heimerikx, CEO, AirFi, Raluca Ioana Avram, Anti-Fraud and Investigations Manager, Wizz Air, Manuel Hübschmann, Retail Director, Retail inMotion and Livia Vité, CCO, Perseuss, will discuss ways to overcome fraudulent transactions made on board.
Also, industry leaders will explore ground-breaking approaches to driving in-flight retail and pre-ordering services, with the session featuring Joe Harvey, Business Development Manager, Deli Lites, Thorunn Gudmundsdottir, Purchasing & Logistics Manager Icelandair, Salim Hazif, Managing Director, Food Folk, Brett Hooyerink, Director of Sales & Culinary, McGuire & Associates and Co-Chairman of the IFSA Innovation Committee and Paul Bilham, VP Sales, Omnevo.
AI is rapidly emerging as a game-changing catalyst for change and Lance Hayward, Founder, Hayward Partnership, Max Pillong, Director AI & Data Analytics, Lufthansa Industry Solutions and Jon Harwood, VP Retail, dnata Catering will question if AI is a catalyst for positive change.
In addition, Vimal Kumar Rai, Managing Partner, Commercial Excellence Partners will derive inspiration from AI-led transformation in other industries regarding the potential use cases for the in-flight domain.
