Passenger using Lufthansa System's BoardConnect IFEC platform

Lufthansa Systems is celebrating ten years of BoardConnect at APEX EXPO.

BoardConnect is Lufthansa Systems’ complete solution for the digital passenger experience that continues to address airlines of all sizes with different business models. In addition to traditional IFE features such as moving maps, movies, music, games and destination information, customers can choose the content they want from a wide range of services available through Lufthansa Systems’ partner network. This content can also be provided simply and easily from the cloud if requested. BoardConnect is currently active on almost 400 aircraft belonging to 13 airlines.

Visitors to Lufthansa System’s booth #729 can learn about the BoardConnect Digital Experience Platform (DXP) for a personalised service approach to passengers and BoardConnect Portable NextGen for a consequent digital transformation in the aircraft cabin. The state-of-the-art DXP has grown over the years from a simple IFE system to a full blown and powerful open revenue platform, enabling third parties to deploy their services.

The BoardConnect Digital Experience Platform offers passengers an engagement portal with a wide range of digital content delivered to passengers’ own devices. This reduces touchpoints throughout the service and let passengers feeling more safely while on board. The DXP not only keeps the seat pockets paperless by transforming contents into a digital service, but it can also eliminate the need for wiring and installing heavy IFE equipment at each passenger seat.

Lufthansa Systems is introducing BoardConnect Portable NextGen on Eurowings Discover, the Lufthansa Group’s new leisure airline, that utilises the full potential of the DXP. The entire fleet, consisting of 21 aircraft by summer 2022, will be equipped with the solution.

“We are still in challenging times. Our innovative IT solutions like the DXP offer customers a wide range of economic benefits while also contributing to improving safety, efficiency and competitiveness. The DXP can deploy, and rollout new in-flight application easy and fast. A new onboard service airlines are striving for,” said Michael Remdisch, Head of Future Digital Inflight Applications at Lufthansa Systems. “Along to recovery, the airline industry is currently undergoing a sweeping transformation offering huge opportunities for addressing sustainability and responsibility. One of the most important game changers will be technology that contributes to climate protection. As a tech company and airline IT provider, Lufthansa Systems is committed to make the aviation world more digital and more sustainable.”

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