Air France and KLM are to make the wearing of face masks compulsory on board and during boarding from 11 May. Passengers are responsible for providing their own face masks.
Passengers will be notified of this via all communication channels (e-mail, SMS, websites) prior to their departure and will be asked to ensure they possess one or more masks for their trip
All crew members and agents in contact with customers are already compelled to wear masks.
On most flights, the current low load factors make it possible to separate customers as required. In cases where this is not possible, requiring all passengers and crew to wear masks ensures adequate health protection.
